1-day workshop

How to work effectively with troubled and troublesome teenagers

Discover new ways to motivate and engage young people, promote behaviour change, improve their mental health – and much more

Course Factfile

How to work effectively with troubled and troublesome teenagers

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  • Price: £192 per person

Price includes lunch, refreshments and course notes


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NEXT DATE is Live Online: via Zoom on Wed 14th April 2021find out more.

The best workshop I have attended so far and I’ve done eight! Everything was relevant – completely spot on.

Teacher / Tutor

Why take this course

Tutor Richard Brook brings a practical and humorous approach to the bewildering array of models currently directed at front-line workers.

The programme is varied and intensive, yet lively with a strong focus on gaining skills. It clarifies what healthy teenage development looks like, why things can go wrong and the best ways to help young people overcome obstacles and begin to create lives for themselves that work well.

Richard also shows how, by working with the ‘givens’ of human nature, and ensuring that sound knowledge of how people really function is applied intelligently to teenagers, you can speed up progress, reduce anti-social behaviour and teen depression, and bring young people real benefits.

At the end of the day you will find yourself more empowered to respond effectively to each individual’s needs, temperament and learning style, whilst avoiding the emotional pitfalls of working in stressful situations.

Such a realistic and logical approach – it's given me lots of ideas for working with a variety of people, not just teenagers!

Probation Officer

What will you learn

  • The essential knowledge and skills you need to deliver effective interventions to young people – both individually and in groups
  • An increased understanding of what drives most problematic behaviour, including anti-social behaviour
  • What healthy teenage development looks like – this may bring you some surprises!
  • Ways to respond effectively to each individual’s needs, temperament and learning style, whilst avoiding the emotional pitfalls of working in stressful situations.
  • A clear and logical foundation upon which to structure creative and effective interventions
  • A deeper understanding of the causes of adolescent mental health problems
  • Constructive ways to help prevent teenage depression, anxiety and stress
  • An expanded repertoire of skills and a refined understanding of what works and – most importantly – why
  • A range of simple and effective techniques for engaging uncommunicative young people, building rapport and promoting behavioural changes
  • The opportunity to try these techniques out
  • The common misconceptions about adolescence
  • How to discover and build upon a young person’s strengths
  • Ways to motivate young people and help them set achievable goals
  • Practical problem-solving with young people
  • Four vital guiding principles that ensure your work with young people is relevant and effective
  • Knowledge of how the insights from the human givens approach can dramatically improve interventions and their outcomes
  • The opportunity to discuss how you could implement these in your own work with a highly knowledgeable tutor who has years of hands-on experience
  • Increased confidence in your own ability to affect positive change
  • Course notes, CPD Certificate and more…


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Course Programme

The ‘How to work effectively with troubled and troublesome teenagers’ course starts at 9.30am and runs until 4.00pm.

Who is this course suitable for?

  • Anyone who has to deal or work with troubled and troublesome teenagers, including:  teachers, youth workers, mentors, drug workers, social workers, schools counsellors, educational psychologists, primary mental health workers, all members of youth offending teams, youth justice workers, police and probation officers, prison staff, parents, residential and foster carers
  • People who work directly with young people through sport and/or outside activities
  • Anyone interested in improving adolescent mental health and reducing anti-social behaviour
  • Many parents and even young people themselves have also found the course helpful


This course is also available for inhouse training – see: City of London Police

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Reviews for this course

4.6/5 (30 Reviews)
  1. PC Sharon Herbert, City of London Police, Co-ordinator Uniformed Youth Organisation

    The feedback from course participants was outstanding – and the skills and knowledge gained have gone on to have a really positive impact…

  2. Foster Carer

    A brilliant, sensible and sensitive approach to young people and their problems. Common sense approach that works. Well worth the money.

  3. Teacher

    Great presenter, visuals and personal anecdotes. Engaging and interesting – this will definitely make a difference to my work.

  4. Counsellor

    Richard runs this course in a very inspirational way – I got a lot out of it and so will my clients!

  5. Teacher

    All aspects were very useful – a coherent, well organised workshop that engaged participation in a variety of ways. Very enjoyable!

  6. Counsellor

    Has really increased my understanding of young people’s needs and ways to work with them.

  7. Trainer/Consultant

    Practical suggestions from a highly experienced trainer. It’s been a wonderful opportunity to pick his brains!

  8. Family Support Worker

    Practically based – good ideas for future practice that I can see will work.

  9. School Liaison Officer

    Great delivery and content – relevant to my work. Lots to think about and new approaches to work with.

  10. Learning Mentor

    Re-inspires my commitment to working with young people.

  11. Co-ordinator/Mentor

    A brilliant day. Excellent techniques and tools to implement in the workplace.

  12. Manager – YOT

    Relevant to my field, good handouts and available resources. Good networking opportunities too.

  13. Hospital Play Specialist/Youth Worker on a children’s ward in a general hospital

    Richard was very easy to understand and had an excellent presentation style, kept my interest for the whole day. Covered a wide range of topics.

  14. Young Cover Support Worker

    Very practical and useful. Lots of new ways of working with young people.

  15. Learning Mentor

    Great, practical examples and suggestions that are really helpful in my work. An excellent day, excellent and knowledgeable trainer.

  16. Reflexologist and HG Therapist

    Lots of new insights. The practical exercises kept us busy and made us think – especially liked the role-play one. Lots of good anecdotes. Definitely learned some useful new skills to bring into therapy.

  17. Retired / Volunteer

    It was a last minute decision to do this course – but I am delighted I did as it was excellent!

  18. School Counsellor

    So much of what was said was relevant to my day-to-day experiences. I’m glad I came.

  19. Educational Psychologist

    A useful overview of the human givens philosophy and an introduction to some of the tools that can be used when working with teenagers. The section on RIGAAR and the activity was particularly useful and insightful.

  20. Coach Mentor

    Some really useful strategies for working with young people. Very relevant to current profession.

  21. School Counsellor

    Fantastic day. Learned a lot in a very relaxed and open atmosphere. Thank you.

  22. Pupil Support Worker, Pupil Support Worker

    Very relevant to my work – touched on many situations I face daily.

  23. Student, Student

    The whole day was very interesting and useful. I particularly enjoyed the anecdotes, which made the theories easier to understand.

  24. Keyworker for offenders, Keyworker for offenders

    Excellent throughout and highly relevant to my work. Today has enabled me to be more imaginative and creative with engaging young people.

  25. Educational Psychologist

    As a practitioner in secondary schools, the handouts and concepts are very constructive for promoting understanding in the minds of school colleagues who can unwittingly escalate problems. I thought it worked well for me – an excellent mix of information and practical activities all imbued with the HG approach.

  26. Youth Service/Probation Officer

    I feel much better equipped to work with young people now.

  27. Probation Officer

    The practical skills, exercises and presentation were all excellent.

  28. Police

    Enlightening and informative! A thoroughly worthwhile day.

  29. Hypnotherapist

    I have gained loads from today – too much to write down! Excellent mix of practical exercises and listening. Richard is very engaging and interesting – wish I’d met someone like him when I was a teenager.

  30. Garda Diversion Youth Project Co-ordinator (Police Juvenile Projects in Ireland), Garda Diversion Youth Project Co-ordinator (Police Juvenile Projects in Ireland)

    Very practical, useful advice and a new approach to bringing about behavioural change.

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