LIVE - Workshop Online

How to work effectively with troubled teenagers

Discover new ways to motivate and engage young people, promote behaviour change, improve their mental health – and much more

Course Factfile

How to work effectively with troubled teenagers

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  • Date: Wed 20th October 2021

  • Length 1 day (9.30am - 4.00pm)

  • Tutor: Richard Brook

  • CPD Certificate 6 hours

  • Suitable for: see below

  • Price: £145 per person

Course notes included.


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Live Online – Join Richard Brook on Wednesday 20th October 2021 for this live online workshop via Zoom. The impact of Covid-19 on young people means it’s now more important than ever to know how to connect with, help and motivate them – you will have plenty of opportunities to ask questions throughout the day. All you need is a quiet place to watch, a computer or tablet and a strong internet signal, the rest is easy – simply book your place as normal, and we will email you details of how to join the Zoom workshop.

NB The training will be recorded and made available for 2 weeks afterwards in case anyone experiences technical difficulties on the day.

The best workshop I have attended so far and I’ve done eight! Everything was relevant – completely spot on.

Teacher / Tutor

Why take this course

Tutor Richard Brook brings a practical and humorous approach to the bewildering array of models currently directed at front-line workers.

The programme is varied and intensive, yet lively with a strong focus on gaining skills. It clarifies what healthy teenage development looks like, why things can go wrong and the best ways to help young people overcome obstacles and begin to create lives for themselves that work well.

Richard also shows how, by working with the ‘givens’ of human nature, and ensuring that sound knowledge of how people really function is applied intelligently to teenagers, you can speed up progress, reduce anti-social behaviour and teen depression, and bring young people real benefits.

At the end of the day you will find yourself more empowered to respond effectively to each individual’s needs, temperament and learning style, whilst avoiding the emotional pitfalls of working in stressful situations.

Such a realistic and logical approach – it's given me lots of ideas for working with a variety of people, not just teenagers!

Probation Officer

What will you learn

  • The essential knowledge and skills you need to deliver effective interventions to young people – both individually and in groups
  • An increased understanding of what drives most problematic behaviour, including anti-social behaviour
  • What healthy teenage development looks like – this may bring you some surprises!
  • Ways to respond effectively to each individual’s needs, temperament and learning style, whilst avoiding the emotional pitfalls of working in stressful situations.
  • A clear and logical foundation upon which to structure creative and effective interventions
  • A deeper understanding of the causes of adolescent mental health problems
  • Constructive ways to help prevent teenage depression, anxiety and stress
  • An expanded repertoire of skills and a refined understanding of what works and – most importantly – why
  • A range of simple and effective techniques for engaging uncommunicative young people, building rapport and promoting behavioural changes
  • The opportunity to try these techniques out
  • The common misconceptions about adolescence
  • How to discover and build upon a young person’s strengths
  • Ways to motivate young people and help them set achievable goals
  • Practical problem-solving with young people
  • Four vital guiding principles that ensure your work with young people is relevant and effective
  • Knowledge of how the insights from the human givens approach can dramatically improve interventions and their outcomes
  • The opportunity to discuss how you could implement these in your own work with a highly knowledgeable tutor who has years of hands-on experience
  • Increased confidence in your own ability to affect positive change
  • Course notes, CPD Certificate and more…

Book your place now

Course Programme

The ‘How to work effectively with troubled teenagers’ course starts at 9.15am and runs until 4.00pm.

Who is this course suitable for?

  • Anyone who has to deal or work with troubled and troublesome teenagers, including:  teachers, youth workers, mentors, drug workers, social workers, schools counsellors, educational psychologists, primary mental health workers, all members of youth offending teams, youth justice workers, police and probation officers, prison staff, parents, residential and foster carers
  • People who work directly with young people through sport and/or outside activities
  • Anyone interested in improving adolescent mental health and reducing anti-social behaviour
  • Many parents and even young people themselves have also found the course helpful


This course is also available for inhouse training – see: City of London Police

Reviews for this course

4.6/5 (27 Reviews)
  1. Charlie Green, Training Manager

    Being online was convenient and surprisingly engaging. I got to know lots of people in the group thanks to the variety of ways we all were encouraged to interact. The breakout rooms worked really well and the training team ran the tech very smoothly. Really impressed. I will definitely do more HG training online.

  2. Counsellor

    Very insightful course.. would recommend!

  3. HG Therapist

    Really useful and thought provoking day with lots of practical advice and insight of real situations/examples.

  4. Diana Gunner, School Counsellor

    This was a thoroughly enjoyable course. Richard’s easy way of teaching made the day fly by but I also came away with lots of tools to use with my students.

  5. Vicki Barnes, CYP Co-ordinator

    I came away with lots of new knowledge and feeling like everything made sense. The use of theory and being able to break out in groups and put this into practice, really helped. I found Richard to be very engaging and he explained everything very well. I would certainly recommend as I have found that the course has put a few ‘jigsaw’ pieces together for me in being able to develop material for teenagers.

  6. Ingrid Blades, Director

    Very useful workshop for understanding how HG psychology can be used with teens. It was full of very helpful practical techniques and tools. Workshop participants were able to draw from Richard’s huge knowledge and experience – a sort of group mentoring approach that encouraged us to gleam as much as possible from his brain that inspired and informed solution based interventions across different types of work with teens.

  7. Attendee

    An enlightening and inspirational course.

  8. Health coach and HG counsellor

    This was a great course giving brilliant insight into how to better support troubled teenagers. The content was useful, practical and feels possible.

  9. Teacher/psychologist

    Nice information gently given to be accessible to a wide range of audiences.

  10. Counsellor

    Really useful for anyone working with challenging teens. Richard has a wealth of knowledge and experience with this age group and I have gained some great insights and new ideas to put into practice – thank you!

  11. Sean O’Callaghan, Former teacher

    I learnt so much today about how to effectively engage with teenagers (and others). Looking forward to using these techniques.

  12. Caroline Moodie, Clinical Hypnotherapist

    Wonderful wise lecturer, well rounded course with exercises which enabled us to ‘meet’ others on the course. Well presented and explained. The only criticism would be the necessity of the ‘Running with Bulls’ film.

  13. Chartered Psychologist in private practice.

    Richard Brooks was very useful as he not only presented useful facts but matched them up with examples of how he had tackled using the facts with teenagers with behavioural difficulties. The models used are so much better than the old ABC approach, which I realise is now quite outdated. Thank you again.

  14. Retired / Volunteer

    It was a last minute decision to do this course – but I am delighted I did as it was excellent!

  15. School Counsellor

    So much of what was said was relevant to my day-to-day experiences. I’m glad I came.

  16. Educational Psychologist

    A useful overview of the human givens philosophy and an introduction to some of the tools that can be used when working with teenagers. The section on RIGAAR and the activity was particularly useful and insightful.

  17. Coach Mentor

    Some really useful strategies for working with young people. Very relevant to current profession.

  18. School Counsellor

    Fantastic day. Learned a lot in a very relaxed and open atmosphere. Thank you.

  19. Pupil Support Worker

    Very relevant to my work – touched on many situations I face daily

  20. Student

    The whole day was very interesting and useful. I particularly enjoyed the anecdotes, which made the theories easier to understand.

  21. Keyworker for offenders

    Excellent throughout and highly relevant to my work. Today has enabled me to be more imaginative and creative with engaging young people.

  22. Educational Psychologist

    As a practitioner in secondary schools, the handouts and concepts are very constructive for promoting understanding in the minds of school colleagues who can unwittingly escalate problems. I thought it worked well for me – an excellent mix of information and practical activities all imbued with the HG approach.

  23. Youth Service/Probation Officer

    I feel much better equipped to work with young people now.

  24. Probation Officer

    The practical skills, exercises and presentation were all excellent.

  25. Police

    Enlightening and informative! A thoroughly worthwhile day.

  26. Hypnotherapist

    I have gained loads from today – too much to write down! Excellent mix of practical exercises and listening. Richard is very engaging and interesting – wish I’d met someone like him when I was a teenager.

  27. Garda Diversion Youth Project Co-ordinator (Police Juvenile Projects in Ireland), Garda Diversion Youth Project Co-ordinator (Police Juvenile Projects in Ireland)

    Very practical, useful advice and a new approach to bringing about behavioural change.

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